- This course is designed for anyone wanting to improve their consultation skills, facial massage and total overall client experience to ensure a long and loyal skincare customer.
- This very hands-on day will allow you to give and receive your very own “step by step” facial experience, enabling you to see and feel the very best tips and tricks to a relaxing, yet effective skin correction treatment.
- With a focus on customer service, our educator will go through the perfect room set up, facial etiquette and ways to relax your client within the first 2-3 mins of getting them on the bed.
- Learn how valuable facial clients can be and how to keep them as long term clients with 3-6month treatment plans.
- Look at retail opportunities and how to upsell other services to maximise your client’s experience, without making them feel pressured at the end of a relaxing
Duration: 9:00am to 5pm (AWST)