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Consultation & Treatment Planning

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Program Overview

Gain long term clients with educational consultations and skin programs that deliver the wow factor. This course is perfect for anyone new to treating skin and for those wanting to improve on their overall consultation process. Understand the importance of what an effective consultation will do, plus learn how to create detailed skin programs for absolutely anyone. We explain ways to best deliver this to your clients and how to maintain results whilst keeping them accountable.

2 hours
9am-11am AWST

17th January 2024

11th March 2024

17th June 2024

Live via Zoom

1x Ticket per person

What to expect from the day

  • Look at the importance of consultations and why they are required.
  • Understand the key components involved in performing and tailoring a consultation and what needs to be considered.
  • Learn how to easily construct and present a home care and treatment plan tailored specifically to your client’s needs.
  • Discover how to successfully maintain programs and keep clients accountable.
  • Gain useful tips and techniques to seal the deal!

Throughout the session you will have the opportunity to ask questions. You may be asked to partake in discussions.

Meet your trainer

With over 20 + years experience in skin and beauty, Anna began her therapy career in the UK, working in some of the most sought-after Spas. With over 15 years management experience, Anna has trained and mentored a number of therapists across the UK and Australia. With a passion in educating therapists in thorough skin consultation and treatment planning, she has helped develop stronger clinical and customer service systems, ensuring clients get results and stay long term. Anna believes that education is never ending and vital for ongoing success in the skin and beauty industry.

Anna Glasspool

About Next Level Aesthetics

As one of the industry’s leading post graduate training academies, Next Level Aesthetics offers advanced courses and programs to assist therapists, managers and business owners with upskilling in all areas of beauty, skin, management and business growth.

Our expert educators and business mentors have over 80+ years of combined relevant industry experience in either owning, managing, educating, or developing beauty and cosmetic businesses across Australia.

Each, Leaders in their field have been carefully selected to give you the absolute best in the crucial the areas of customer care, beauty and facial techniques, skin knowledge, consultation, business development, upscaling and more.


Absolutely recommend Elke and Ainslie from Next Level Aesthetics. I contacted Elke after seeing several of their courses and asked if these could be presented in-salon to my full team.
Elke provided a ‘Next Level’ service. She followed up with every request and made the experience so smooth.
Ainslie was inspirational! She was organised, professional and inspirational. We could have had her there all day and kept learning.
Thank you Next Level. We will definitely be asking for more training.
Joanne Hayes-Gould – Clinic Owner WA

I would highly recommend Elke and her team of educators to any salon owners that struggle to find the time to train new or existing staff. I’ve sent our team on various courses such as Perfecting Skin Consultations, The Thinking Therapist and The Ultimate Facial Massage and have been extremely happy with the knowledge they have acquired at NLA. Elke and her team always provide ongoing support and education and I look forward to working with Elke in her Business Development Package in the near future.
Lara Packard – Clinic Owner WA